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Terms and Conditions
Last updated: October 2025 · Gemory LLC
1. Owner
This website and the sale of its products are operated by Gemory LLC, a company based at 1209 Mountain Road PL NE, Albuquerque, NM 87110, United States.
2. Acceptance
By making a purchase on this website, you accept these Terms and Conditions in full. We recommend reading them carefully before completing your order.
3. Product and delivery
What you are purchasing is a digital product with immediate access (recipes and downloadable content). Once your payment is confirmed, you will receive access instructions by email or WhatsApp. No physical products are shipped.
4. Price and payment
The published price corresponds to a one-time payment, with no recurring charges or subscriptions. Payments are processed through secure third-party platforms; this website does not store your card details.
5. Warranty and refunds
We offer a 7-day guarantee. If, within that period, you feel the product is not right for you, you may request a refund of the amount paid through our contact channels. After that period, no refunds are issued, as this is a digital product with immediate access.
6. Intellectual property
All content (text, recipes, images and downloadable materials) is for personal, non-transferable use. Resale, redistribution, copying or full or partial dissemination without authorization is strictly prohibited.
7. Results
The content is provided for informational and educational purposes. Results may vary from person to person and do not constitute a guarantee of any specific outcome.
8. Privacy
The data you provide us (name, email and phone number) is used solely to process your purchase, deliver your product and provide support. It is not shared with third parties for advertising purposes. The party responsible for data processing is Gemory LLC.
9. Contact and support
For any inquiry or to request your warranty, please write to germanortizcompany@gmail.com.
10. Governing law
These terms are governed by the laws of the State of New Mexico, United States of America.
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Privacy Policy
Last updated: October 2025 · Gemory LLC
1. Information we collect
Gemory LLC collects personal information only when necessary to process a transaction or respond to an inquiry. This may include full name, email address, billing information (processed by third parties such as Stripe) and usage information related to the purchased product.
2. Use of information
The information collected is used exclusively to process and complete purchase transactions, deliver purchased digital products, respond to support inquiries, and comply with applicable legal obligations. We do not sell, rent or share personal information with third parties for commercial purposes.
3. Payment processing
All payments are processed securely by Stripe, Inc. Gemory LLC does not store credit or debit card data. The processing of payment data is subject to Stripe's Privacy Policy, available at stripe.com/privacy.
4. Cookies
This website may use technical cookies necessary for its operation. We do not use third-party tracking cookies for advertising purposes without user consent.
5. Security
We implement reasonable technical and organizational measures to protect personal information against unauthorized access, loss or alteration.
6. Your rights
You have the right to access, correct or request the deletion of your personal information. To exercise these rights, contact: germanortizcompany@gmail.com
7. Governing law
This policy is governed by the laws of the State of New Mexico, United States of America.
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Refund Policy
Last updated: October 2025 · Gemory LLC
Nature of the products
Gemory LLC exclusively sells digital products (recipes, guides and downloadable content). Since delivery is immediate and electronic, the nature of the product does not allow for physical returns.
General policy
We offer a 7-day satisfaction guarantee. Within that period, if you feel the product is not right for you, you may request a refund of the amount paid through our contact channels. After that period, no refunds are issued, as this is a digital product with immediate access.
Exceptions
- Proven technical error that prevented download or access to the product.
- Delivery of a product different from the one purchased (system error on our end).
- Duplicate charge or verifiable billing error.
How to request a refund
Contact us at germanortizcompany@gmail.com within 7 days of purchase, including: full name, transaction number and a description of the issue. We respond within 48 business hours.
Chargebacks
We ask that you contact us directly before initiating a chargeback. We are committed to resolving any issue directly and promptly.